Palazzo Cartari

We are a couple who initially booked a two-night stay in a double room with a balcony. To our delight, we were upgraded to the suite upon arrival. The room was absolutely exceptional—immaculately clean, tastefully decorated, and incredibly comfortable. Inspired by the experience, we inquired about extending our stay for an additional night. Although the hotel was fully booked, I reached out directly to express our interest. To our surprise and great joy, the hotel promptly responded and confirmed availability of the suite for one more night. The process was seamless and handled with genuine hospitality. Truly outstanding service. Breakfast was a highlight each morning. The buffet offered a superb selection, including scrambled eggs, crispy bacon, a variety of Italian breads and delicacies, mini pancakes, Belgian waffles, cheeses, cold cuts, jams served in charming glass jars, and muesli accompanied by several types of yogurt. On certain mornings, a chilled bottle of Prosecco was also available, adding a luxurious touch. Coffee was served upon request by the attentive and friendly staff, who were consistently present and accommodating throughout breakfast. Their warmth and professionalism greatly enhanced our experience. We can’t wait to return—this stay exceeded all expectations!

The hotel is located at the very heart of Palermo city center. Within 10 minutes walking distance you can reach all the important monuments. The rooms are recently renovated and the bathroom is just excellent. The breakfast is very rich in a cosy restaurant at the ground floor. All these are easy to figure out from the map and by studying all the photos and info included in the various reviews. What might be harder to spot is the staff of the hotel that places heart and soul to make your stay truly memorable. I felt as if they already knew all my habits - always anticipating my needs. This took me completely by surprise.

Palazzo Cartari is a wonderful place. It was a joy to stay there. Perhaps most notably, the staff is friendly, welcoming, helpful, and a pleasure to interact with. They all speak excellent English. The location is perfect for visiting the historic center of Palermo. My room was stylish, comfortable, quiet, and beautifully equipped. The breakfast was varied and excellent. There are lots of restaurants close by, and the hotel is within easy walking distance to the Ballarò Market for a wonderful lunch of Palermo's famous street foods. If you want to be close to the historic center when visiting Palermo and its innumerable interests. I can't imagine a better place.

Everything was great and the decoration (both in the room and the common spaces) very tasteful. The staff was very friendly and helpful and everybody made a special effort to speak French with us. Breakfast included quite a variety of excellent goodies!

The location is excellent. The hotel is clean and looks great. The staff were very friendly and helpful. Breakfast was great with lots of choice and excellent food.